Board Thread:Questions and answers/@comment-67.141.111.206-20171114224128/@comment-30788230-20171212154938

if you playing it on android and connected to facebook, downgrade  your Criminal Case to ver 2.14 (uninstall the latest version/ 2.20).. you can download that version (2.14) on apk site.

but if you playing it on ios or desktop, i don't know yet..