Ingrid Bjorn

Ingrid Bjorn is the administrative assistant of The Bureau.

Profile
Ingrid is the secretary and administrative assistant of the Bureau. She sports gray hair in a ponytail that brushes down to her shoulder. She wears a white dress shirt with a purple V-collar, and a snowflake necklace between the collar. Along with those, Ingrid sports purple lipstick, a pearl earring, a phone earpiece, and glasses over her blue eyes.

Meeting Ingrid
In the opening cutscene of the first case of World Edition, the player arrived at the Bureau's European headquarters, where Ingrid welcomed the player. She informed the player about the Bureau's role and the danger of the job. She then asked whether the player wanted to be a Bureau member. Once they accepted, she would then introduce them to Chief Ripley.

The Impossible Dream
Shortly after the Bureau shut down the Promethian Cult, they went to Park Güell to celebrate their victory. During this event, Chief Ripley was shot by a dart to the neck, and Ingrid had to call for an ambulance right away. Some hours later, Ingrid reported to the Bureau that the chief did not make it, thus forcing her to take over. She commanded the player to head to the Sahara Region to hunt down the chief's killer.

In Plain Sight
Ingrid immediately took the reins near the start of the case after pandemonium ensued over Carmen informing the team that Lavinia De Brills had been murdered in her jail cell. She promoted Michelle to being a member of the Bureau and told her to investigate the murder with the player in order to minimize bias.

Ingrid then showed her capacity in tracing. She sent Michelle and the player off to Nigeria, telling only them that she found out that Lavinia had booked a hotel room in there. Later on, she traced finance statements from a Mazundan bank of a certain "Elizabeth Smith" instead of Elliot due to him being treated as a suspect. She was able to find out that "Elizabeth Smith" was Chief Ripley's alias. As Chief Ripley became a suspect and had to step down due to being put in custody, Ingrid took charge until the investigation was over.

Later, Carmen called Michelle and the player, apparently confessing to being the mole. Ingrid was able to track the call to the hotel room in Nigeria and sent off Jonah, Michelle, and the player so they could take care of the sensitive situation.

Analyses
In cases where Elliot is unavailable, Ingrid takes care of necessary digital/technical analyses, and to inform the team of such results after a certain amount of time or a speed-up process using Criminal Case Cash. Her task-wait rates will vary depending on the difficulty of the task, but they all cost 1 Criminal Case Cash per 30 minutes.

Case #42: In Plain Sight
 * Account Details (12:00:00)

Gameplay
As the administrative assistant of the Bureau, Ingrid requires reports from three different "teammates" (friends who play Criminal Case and are recruited to the player's team) before she can let the player advance to the next case of the World Edition. Besides that, she notifies the player each time they level up in the World Edition.

Also, as of the release of the World Edition, the player may choose Ingrid to join the investigation of each crime scene (in any World Edition case) and provide hint bonuses. She is available as a 5-hint partner. (Note that this feature is only available on the mobile version of the game.)

Trivia

 * Although Ingrid's hometown has not been confirmed yet, both her given name and surname are of Nordic origin.
 * Ingrid is one of the characters who animate (or move) during at least one cutscene in the game.

Case Appearances
As one of the main characters and the Administrative Assistant of the Bureau, Ingrid appears in every single case of the World Edition-to-date.