Board Thread:Questions and answers/@comment-33610855-20171110110942/@comment-31289727-20171110133550

Fanison wrote: [Message from the developers] Hello, we sincerely apologize for any Energy you may have lost in the last iOS update. There is a new version available in the App Store, vers 1.20.1, and you can now safely update your game.

Players who lost Energy in the previous update, please contact us at community@criminalcase.com to be compensated. Once again, we are sorry for the inconvenience! Oh thank you for sending this, Fanison!

[To the developers]

Thank you for fixing, I juat recently helped the players who lost energy or having difficulty to unlock the case.