Board Thread:Questions and answers/@comment-124.150.12.14-20180119110837

I have contacted the help in game. Got an automated reply that did not address my issue. So chapter 4 in Mysteries od the Past and my devices lock up when Bontemps asks what happened. I have uninstalled and reinstallex. I have followed their useless sugestions. So how do I contact someone who may actually want to help me? Thank you 