Board Thread:Questions and Answers/@comment-118.100.142.62-20161020065624/@comment-217.253.15.24-20161113065243

Looks like a bug. Since nothing can be expected from support, do the "usual" -  not sure what that is on tablet or mobile. On the PC: clear Cookies&Cache, restart the device. If that doesn't do the trick un- and reinstall the game. You lose any activated energy though...