Ingrid Bjorn

Ingrid Bjorn is a main character appearing in Season 3 of Criminal Case, where she serves as the Administrative Assistant of the Bureau until Down to the Wire (Case #55 of World Edition), where she is promoted to Chief of Police.

Profile
41 years of age, Ingrid sports dyed gray hair in a ponytail that brushes down to her shoulder. She wears a white dress shirt with a purple V-collar, and a snowflake necklace between the collar. Her alternate look involves blond hair, a purple coat over her shirt, and a sun necklace. Along with those, Ingrid sports purple lipstick, a pearl earring, a phone earpiece, and glasses over her blue eyes.

Meeting Ingrid
In the opening cutscene of the first case of World Edition, the player arrived at the Bureau's European headquarters, where Ingrid welcomed the player. She informed the player about the Bureau's role and the danger of the job. She then asked whether the player wanted to be a Bureau member. Once they accepted, she would then introduce them to Chief Ripley.

The Impossible Dream
Shortly after the Bureau shut down the Promethian Cult, they went to Park Güell to celebrate their victory. During this event, Chief Ripley was shot by a dart to the neck, and Ingrid had to call for an ambulance right away. Some hours later, Ingrid reported to the Bureau that the chief did not make it, thus forcing her to take over. She commanded the player to head to the Sahara Region to hunt down the chief's killer.

In Plain Sight
Ingrid immediately took the reins near the start of the case after pandemonium ensued over Carmen informing the team that Lavinia De Brills had been murdered in her jail cell. She promoted Michelle to being a member of the Bureau and told her to investigate the murder with the player in order to minimize personal bias and emotions.

Ingrid then showed her capacity in tracing. She sent Michelle and the player off to Nigeria, telling only them that she found out that Lavinia had booked a hotel room in there. Later on, she traced finance statements from a Mazundan bank of a certain "Elizabeth Smith" instead of Elliot due to him being treated as a suspect. She was able to find out that "Elizabeth Smith" was Chief Ripley's alias. As Chief Ripley became a suspect and had to step down due to being put in custody, Ingrid took charge until the investigation was over.

Later, Carmen called Michelle and the player, apparently confessing to being the mole. Ingrid was able to track the call to the hotel room in Nigeria and sent off Jonah, Michelle, and the player so they could take care of the sensitive situation.

The King's Shadow
After Michelle's killer was arrested, Jack told Carmen and the player that Ingrid cried and stormed off to the bell tower after receiving a phone call, exclaiming "How could you, Ramon?" Jack and the player went to the bell tower where they found Ingrid's bag with a photo of a mystery couple inside. Elliot said that the blond woman was Ingrid and that the Latino man beside her was Ramon Cortez, her ex-husband. Ingrid was later talked to about Ramon, where she said that she did not want to talk about him because he had broken her heart too much. She then decided to take the rest of the day off.

Day of the Dead
After arresting the killer of Cindy Hamilton, the player and Marina decided to speak to her regarding why she had been so afraid of her past. At first, she just tried to brush the whole thing off; but Marina insisted there was something wrong that she needed to take care of. Unfortunately, she burst into tears and ran off before she could go into detail. Marina and the player decided to search the Day of the Dead parade in hopes of finding something that would remind her of the good times she had with Ramon. They ended up finding a small wooden box with a pacifier, with a message from Ramon. Marina suspected the deceased child belonged to Ramon, and an analysis from Lars confirmed the child belonged to both Ramon and Ingrid.

Ingrid was surprised they found out about her deceased son, Eduardo. Once he was brought up, Ingrid burst into tears saying that his birth only brought her and Ramon closer to each other. She explained that he was born prematurely, despite being warned it would be a struggle, but in the end he did not make it. After that, she and Ramon slowly started to tear away from each other; he drunk and slept around while she completely cut herself off from everything. She was glad to talk about him again, and was shocked to hear that Ramon cares about him, thinking he did not. She decided to go with the player to speak with him, and they managed to settle their differences. Afterwards, Ingrid appeared with blonde hair and a purple coat, saying she does not intend to shut herself out ever again.

Down to the Wire
After Hector Montoya said that Chief Ripley was helping SOMBRA since the beginning, Chief Ripley stepped down from her position and gave her duties to Ingrid in the meantime. During that time, Carmen and the player found evidence of Chief Ripley's past involvement in SOMBRA and that she founded the Bureau in order to combat them. Later, Ingrid found that the chief's office was empty, save for a video message on the computer. In the video, the chief officially retired from the Bureau, therefore establishing Ingrid as the new chief.

The Darkest Hour
As chief, Ingrid had to oversee the Bureau as they tried to rescue President James Hewett from his kidnapping. At the same time, she also had to oversee the investigation into Natasha Romanova's murder, although both were perpetrated by SOMBRA.

During the investigation, Ingrid reported various status updates: that Natasha's body was dumped in Times Square, that Angela had returned after being arrested in Nigeria for betrayal and murder, and that the USA had declared war on Russia after they blamed them for kidnapping their President. Ingrid also tried to protect Marina from her arrest, to no avail.

Later, after Vice President Sarah Bennett was arrested for the murder and the President was rescued, Ingrid talked to him about SOMBRA, whose existence he refused to believe in when they last met, and was able to get him to talk peace with Russia. Afterwards, Ingrid suggested that they bring down SOMBRA once and for all by rooting out all its members worldwide and that they talked to Baxter Fraser for more information.

After the Bureau was awarded the UN peace prize and Dupont's funeral rites, Ingrid decided that the Bureau's purpose (to bring down SOMBRA) had been fulfilled, and so she officially disbanded the Bureau.

Analyses
In cases where Elliot is unavailable, Ingrid takes care of necessary digital/technical analyses, and informs the team of such results after a certain amount of time or a speed-up process using Criminal Case Cash. Her task-wait rates will vary depending on the difficulty of the task, but they all cost 1 Criminal Case Cash per 30 minutes.

Case #42: In Plain Sight
 * Account Details (12:00:00)

Gameplay
As the administrative assistant of the Bureau, Ingrid requires reports from three different "teammates" (friends who play Criminal Case and are recruited to the player's team) before she can let the player advance to the next case of the World Edition. Besides that, she notifies the player each time they level up in the World Edition.

Also, as of the release of the World Edition, the player may choose Ingrid to join the investigation of each crime scene (in any World Edition case) and provide hint bonuses. She is available as a 5-hint partner. (Note that this feature is only available on the mobile version of the game.)

Trivia

 * Although Ingrid's hometown has not been confirmed yet, both her given name and surname are of Nordic origin.
 * Ingrid is one of the characters who animate (or move) during at least one cutscene in the game.
 * Ingrid is one of the characters who have appeared as a quasi-suspect twice.
 * In Day of the Dead, Ingrid's (quasi-)suspect profile has significant changes:
 * Her height changed from 5'4" to 5'7".
 * Her age changed from 40 to 41 years old.
 * Her weight changed from 120 lbs to 140 lbs.
 * Her blood type changed from AB- to A+.